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DevVera
Legal Agreement

Terms of Service

Effective: December 1, 2025
Updated: January 2025

Welcome to DevVera. These Terms of Service govern your access to and use of our services. By engaging DevVera, you agree to be bound by these Terms.

1. Scope of Services

DevVera provides full-stack web development, design, and technology consulting services. Specific deliverables, timelines, and pricing will be set forth in project proposals, service agreements, or statements of work ("SOWs") agreed to in writing by both parties.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use our Services. If you engage DevVera on behalf of a company, you represent and warrant that you are authorized to bind that company.

3. Delivery & Communication

Digital Delivery

All deliverables are provided digitally via email, cloud storage, or secure file transfer. No physical products are shipped.

Communication Methods

Project updates, revisions, and communications are conducted via email, video calls, and project management tools.

Delivery Timeline

Specific delivery schedules are outlined in project proposals or SOWs. Delays may occur due to client feedback timing or scope changes.

File Access

Clients are responsible for maintaining access to delivered files and ensuring compatibility with their systems.

Digital Product Delivery

Downloadable products are considered delivered once access links or files are provided. If a file is corrupted or inaccessible, DevVera will re-issue the file at no additional cost.

Support Response Times: Support is provided according to the response times outlined in the Customer Service Agreement.

4. Revisions Policy

Each project includes a set number of revisions as outlined in the proposal or SOW.

  • Included Revisions: The number of revision rounds included in your project will be specified in your project proposal or SOW.
  • Additional Revisions: Additional revisions or changes outside the agreed scope may require additional fees.
  • Final Approval: Final deliverables are considered approved once revisions are accepted or the client deploys the deliverables.

5. Scope Changes

Requests that alter the original scope may require a written change order with adjusted pricing and timelines. All scope changes must be agreed upon in writing by both parties before work commences on the additional or modified scope.

6. Payments & Billing

  • Payment Terms: Unless otherwise agreed in writing, invoices are due upon receipt. Late payments may accrue interest at 1.5% per month or the maximum allowed by law.
  • Authorization: By providing payment details, you authorize DevVera (or its payment processors) to charge fees as agreed.
  • Non-Payment: We reserve the right to suspend or terminate Services if payments are not received.

7. Refunds, Disputes & Cancellations

  • Custom Services: Because DevVera provides custom digital solutions tailored to each client, all payments are non-refundable once work has commenced.
  • Pre-Project Cancellation: If a client cancels before work begins, a refund may be issued minus any administrative or setup costs.
  • Milestone Work: For projects billed by milestones, acceptance of a milestone deliverable constitutes approval; no refunds will be provided thereafter.
  • Non-Delivery: If DevVera is unable to deliver the agreed-upon services due to our fault, a partial refund or project credit may be provided.
  • Issue Resolution Before Chargebacks: Clients agree to allow DevVera reasonable time to resolve any concerns through revisions or adjustments before pursuing a chargeback.
  • Unauthorized Chargebacks: Unauthorized chargebacks may result in suspension of Services and additional collection or legal action.

Important: All payments are non-refundable once work has commenced due to the custom nature of our services, except in cases of non-delivery due to DevVera's fault.

8. Intellectual Property

Ownership by Client:

Upon full payment, DevVera assigns to Client ownership of final deliverables explicitly identified in the SOW (such as website code, graphics, or designs).

Ownership by DevVera:

DevVera retains ownership of pre-existing code libraries, frameworks, and tools used in projects.

Portfolio Rights:

DevVera may display completed work (excluding confidential material) in its portfolio or marketing unless otherwise agreed in writing.

9. Client Responsibilities

You agree to:

Provide accurate information, content, and access needed to complete the Services
Ensure all materials supplied do not infringe intellectual property or other rights
Comply with applicable laws and regulations regarding your use of DevVera's Services

10. Project Abandonment

If a client becomes unresponsive for 14 days or more, the project may be paused. After 30 days of no communication, the project is considered abandoned and no refunds will be issued.

Note: DevVera will make reasonable efforts to contact clients before pausing or abandoning a project. Communication attempts will be documented.

11. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the engagement, except where required by law.

12. Quality Assurance

All deliverables undergo internal quality checks to ensure accuracy, functionality, and alignment with the agreed scope. DevVera is committed to delivering work that meets professional standards and the specifications outlined in project proposals or SOWs.

13. Warranties & Disclaimers

  • No Guarantee of Results: DevVera does not guarantee specific business outcomes (such as increased revenue, search ranking, or user growth).
  • As-Is Basis: Services are provided "as is" without warranties of any kind, express or implied.

Disclaimer: Services are provided without warranties of any kind, express or implied.

14. Limitation of Liability

To the fullest extent permitted by law:

DevVera shall not be liable for indirect, incidental, or consequential damages
Our total liability for any claim shall not exceed the total fees paid by Client for the specific Services giving rise to the claim

15. Indemnification

You agree to indemnify, defend, and hold harmless DevVera, its officers, and employees from any claims, damages, liabilities, or expenses arising from:

Content or materials you provide
Your misuse of Services
Violation of these Terms or applicable law

16. Termination

Either party may terminate Services upon written notice if the other breaches these Terms and fails to cure within 10 days. DevVera may terminate immediately if payment is not received or if illegal or harmful activities are detected.

17. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of New Mexico, USA, without regard to conflict-of-law principles.

Arbitration: Any disputes shall be resolved by binding arbitration in Albuquerque, New Mexico, under the rules of the American Arbitration Association.

18. Website & Compliance

For eCommerce or web projects, Client acknowledges responsibility for:

Maintaining accurate product/service descriptions, policies, and legal notices
Providing valid contact information, refund/cancellation policy, and other disclosures required by law or payment processors

19. Changes to Terms

We may update these Terms from time to time. Continued use of our Services after updates constitutes acceptance of the revised Terms.

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